Return Policy

We offer a 30-day return policy, giving you 30 days from the date of receiving your item to request a return.

Eligibility for Returns

To qualify for a return:

  • Items must be in their original condition, unused, with tags, and in their original packaging.
  • Items must show no signs of setup or use.
  • Proof of purchase is required, such as a receipt, order number, or the first and last name used during purchase.

To initiate a return, contact us at info@abrahamharmonics.com. Returns require an authorized RMA (Return Merchandise Authorization) form, which includes the return address and shipping instructions. Items sent back without prior authorization will not be accepted.

Return Process

If your return is approved:

  1. We will provide you with a return shipping label and detailed instructions for sending your item back.
  2. Customers are responsible for return shipping costs.
  3. Restocking fees of 10% will apply to cover shipping, restocking, and inspection expenses.

Damages and Issues

Inspect your items upon delivery. If an item is defective, damaged, or incorrect, contact us immediately so we can assess the issue and take corrective action.

Non-Returnable Items

Certain items are not eligible for returns, including:

  • Custom products (e.g., special orders or personalized logos on chambers or machines).

For any concerns regarding your item’s return eligibility, contact us for clarification.

Exchanges

Exchanges are accepted. To exchange an item:

  1. Initiate a return for the current item.
  2. Once the return is approved, make a separate purchase for the replacement item.

Refund Process

Once we receive and inspect your return, we will notify you of approval or denial:

  • Approved refunds will be issued to your original payment method within 10 business days.
  • Please note: It may take additional time for your bank or credit card provider to process and post the refund.

If 15 business days have passed since your return was approved and you have not received your refund, contact us at info@abrahamharmonics.com.

Refund & Return Method and Fees

  • Return Method: By mail.
  • Return Label: Download and print. Customers are responsible for return shipping costs.
  • Restocking Fees: A 10% fee applies to cover shipping, restocking, and inspection costs.
  • Processing Time: Refunds are processed within 10 business days after return approval.

We are here to assist you with any questions or concerns. Contact us at info@abrahamharmonics.com for further assistance.