Shipping policy

Thank you for choosing Abraham Harmonics as your trusted brand for hyperbaric chambers. Our detailed shipping policy outlines the process from order placement to delivery. All products are shipped using reliable carriers such as FedEx, UPS, or freight services when necessary.

By placing an order through our website, you agree to the terms of our shipping policy. If any part of the policy does not meet your expectations, please contact our customer service team for clarification.

Shipping Information

  • Selling Regions: United States, Canada, Mexico
  • Shipping Cost: Free Standard Shipping
  • Handling Time: 1-3 Business Days
  • Delivery Time: 5-7 Business Days
  • Delivery Address: Orders are shipped to the address provided at checkout. To update your address, contact us within 24 hours to prevent delays.

Shipping Details

  1. Free Shipping Availability
    • Free standard shipping is available to the United States, Canada, Mexico, Dominican Republic, and Puerto Rico.
  2. Order Processing
    • Orders are processed promptly, with tracking information provided within 1 business day.
    • Order Cutoff Time: Orders placed by 2 PM Pacific Time will be processed on the same business day.
  3. Shipping Times and Damages
    • Estimated Delivery Time: 5-7 business days, depending on the destination. Delivery times may vary due to unforeseen circumstances with carriers.
    • Damaged or Missing Items: Damaged or missing pieces will be replaced at no additional cost. Contact us immediately if an issue arises.
  4. Shipping Methods
    • Standard orders are shipped via FedEx or UPS.
    • Orders exceeding 200 lbs may be shipped using freight carriers such as DF Young or ESTES.
  5. Order Tracking
    • Tracking information will be sent via email or SMS within 1-3 business days, including a link for 24/7 tracking of your shipment.

Additional Policies

  • Order Cancellations:
    • You may cancel your order within 24 hours of purchase to avoid cancellation or restocking fees.
  • Address Changes:
    • Contact us within 24 hours to update your delivery address. Address changes after shipping may incur rerouting costs.
  • Damaged Items During Transport:
    • If your order is damaged in transit, take clear images of all damaged parts and contact us immediately.
    • For freight shipments, ensure damages are noted on the signed delivery paperwork and email us the images promptly so we can file a claim on your behalf.

We are committed to ensuring your satisfaction with every purchase. For assistance, contact our customer service team at info@abrahamharmonics.com.